What is the spare-in-the-air policy?

Company Policies
Our spare-in-the-air policy provides our customers with the ability to obtain a replacement unit within 24-48 hours of contacting us regarding a failed unit.
XRoads Networks keeps stock on hand at our main facilities in order to ensure quick replacement of any unit with spare-in-the-air coverage.  ZeroOutages service division includes this service as part of your monthly service fee.

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